Hannah & Henry – How Quickmail Has Helped My Business Grow

At Quickmail, our Fulfilment and Third Party Logistics (3PL) service provides our clients with the freedom to step away from the daily picking, packing and trips to the post office that come with running your own product based business.

With this freedom, business owners can minimise the work they do in their business and instead are able to focus their efforts towards working on their business and its growth.

One company we currently work with are the lovely team from Hannah & Henry. Hannah & Henry are on a mission to make parenthood stylish. Their amazing range of bags & accessories are simple, stylish and practical. Whether you are at the gym, park or work, you’ll find one that suits your needs! Best of all, Hannah & Henry bags and accessories are designed to be super functional products for the whole family, and see you through every stage of parenthood.

We recently spoke to Elaine from Hannah & Henry about the inspiration for the business and her experience with Quickmail!

What inspired you to start Hannah & Henry?

My husband & I were already running another very successful business (this was a furniture & homewares store in Perth set up in 2015) but wanted more freedom to travel and see our family in Ireland. So, I thought about selling our current business and setting up an e-commerce business that could be run from anywhere.

It just so happens that I was pregnant with my second child and couldn’t find a stylish Nappy Bag and I had a lightbulb moment what if I made my own? After some research, I thought I might be on to something and I just started to source product & build a website. 

Elaine and Robert, founders of Hannah & Henry with their children

What initially attracted you to Quickmail? 

They came highly recommended & we loved the idea that we could outsource the packing & posting of product.

In approaching Quickmail, which business problem were you trying to solve? 

It was very time consuming to pack the orders each night, we were still working from a home office and space was tight!

What solutions did Quickmail offer you? 

They offer same day dispatch which has been an awesome service that we & our customers have been able to benefit form, their turnaround times are so fast.

How does Quickmail continue to help you streamline your business? 

We have an inventory system which is excellent & very accurate. They have even performed stocktakes for us which has a huge benefit.

Was there anything new you learnt about eCommerce and fulfilment thanks to Quickmail? 

Honestly having Quickmail dispatch orders so quickly has been fantastic for our business, our customers cannot believe the turnaround times, also Quickmail get better Australia Post rates which as small business owner we couldn’t avail of as we don’t have the volume of product yet!

What would you say makes Quickmail stand out from the rest? 

Sophie, Louis & the team are all so friendly and approachable, nothing is too much bother and they answer our question so quickly and efficiently.

I would highly recommend Quickmail to anyone looking for a practical & down to earth professional business packing & storage solution.

We love helping businesses like Hannah & Henry streamline their business and provide them with the opportunity (and the time) to continually expand

To find out how we can help you take your business to the next level, visit our Fulfilment and Distribution pages.

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